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English   Srpski  Home page > News archives > Training for bank employees

CB AND COMPLAINTS – PROTECTING THE USERS THROUGH FINANCIAL EDUCATION


To launch the EMW (12-16 March 2018) the Association of Serbian Banks organized a training for bank employees. Specifically, the training was hosted by the ASB Credit Bureau, with a view to improving financial literacy and protecting the users through financial education.

The training was designed with the aim of increasing the efficiency of employees in banks and other members, in terms of entering and processing complaints in respect of the CB data. Many sector representatives showed their interest in this event, with around 90 employees from banks and leasing companies attending the training.

The training participants will receive ASB’s certificates of participation in the seminar, as part of the European Money Week.

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