Working Group for Complaints

Members of the Working Group for Complaints are the expert representatives of the following banks:

  1. Unicredit Bank Serbia a.d. Belgrade;
  2. Naša AIK Bank a.d. Belgrade;
  3. Raiffeisen Bank a.d. Belgrade;
  4. Banca Intesa a.d. Belgrade;
  5. OTP Bank Serbia a.d. Belgrade;
  6. Postal Savings Bank a.d. Belgrade;
  7. Eurobank Direktna a.d. Belgrade;
  8. NLB Komercijalna banka a.d. Belgrade.

The expert coordinator of the Working Group's operations is Ms Sanja Tomić, Special Advisor at the Association of Serbian Banks.

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